Privacy Policy

This Privacy Policy explains how Stake Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and handle personal information with care. Please read this page to understand what information we may collect, why we use it and the choices available to you.

Information we collect

The information we collect depends on how you use Stake Casino. It may include account data, details you provide to us, information about activity on the site and records of transactions.

Personal data

When you create or manage an account, we may collect details such as your name, date of birth, address, email address and phone number. We may also ask for information or documents to confirm your identity, protect your account or meet applicable requirements. Please keep your details accurate and let us know if they change.

Technical and activity data

When you access the site, we may receive technical information such as your IP address, device and browser type, language settings, pages visited and the time and date of access. We may also record account activity, including sign-in events, settings changes and interactions with site features. This information helps us operate the service and identify unusual activity.

Transactional data

We may keep records of deposits, withdrawals and other account transactions, including the amount, date, payment method and transaction status. Payment details may be handled by the relevant payment provider. We do not include full payment credentials in account records where those details are processed by a provider.

How we use information

We use information to create and administer accounts, provide requested services, process transactions, respond to enquiries and maintain account protection. We may also use it to check activity for security purposes, resolve disputes, prevent misuse and meet obligations that apply to our operations. Where we rely on your choices or permissions, you can contact us to ask about them.

Information storage and protection

We use appropriate organisational and technical measures designed to protect personal information from unauthorised access, loss, alteration or disclosure. Access is limited to people and service providers who need the information for their work. No online service can guarantee complete security, so we encourage you to use a strong password and keep your sign-in details private.

We keep information for as long as needed for the purposes described in this policy, including account administration, record keeping, security and resolving issues. Retention periods may depend on the type of information and any requirements that apply.

Cookies and tracking technologies

Stake Casino may use cookies and similar technologies to keep the site working, remember preferences, support account security and understand how the site is used. You can manage cookies through your browser settings. Blocking some cookies may affect site features or how they work.

Sharing information

We may share relevant information with third-party providers that help us operate the site, such as payment, hosting, security and customer support providers. These providers may use information only to perform services for us or as otherwise permitted. We may also disclose information where needed to protect users, address suspected misuse or meet applicable legal obligations. We do not share personal information for unrelated purposes without an appropriate reason.

Your privacy rights

Depending on the circumstances and applicable law, you may ask us to provide access to your personal information, correct inaccurate details or delete information that we no longer need to keep. You may also have the right to object to or request limits on certain uses, or to receive information you provided in a usable format. To make a request, contact our support team through the available account or website channels. We may need to verify your identity before responding.

Updates to this policy

We may update this Privacy Policy when our practices or services change. The latest version will appear on this page, with its updated date shown where available. Please review it from time to time.